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For the Housing Authority Commission and Staff, the words "community",
"family", "opportunity", "success", "hope", "change" are not simply
idealistic catchphrases. We embrace their meaning and make sure they are
integrated with our core values of competence, cooperation, commitment,
communication and compassion. They are our "5-C's". These words define what
we feel are necessary values for the operation of an organization such as
ours.and where excellence in customer service to the community and the
client is the foundation.
For our senior and disabled clients on fixed incomes, we provide a safe,
secure, affordable and attractive home for as long they need it. For low
income working households struggling to keep a roof over their family's head
and move forward economically, we provide them with decent, affordable
housing AND a path to self-sufficiency and private market housing.
Our work values the human spirit, builds on basic American values, helps our
neighbors, seeks to end homelessness and improves our community's public and
social health. It is an approach that makes us more than just "housing".
Customer Service is at our core. We care about those with whom we interact,
including neighboring property owners, the City Council, the Santa Barbara
community, federal and state governments, and the tax paying public to name
but a few. They are all Housing Authority customers. This makes us
successful and, again, more than just "housing".
As we celebrate this eve of our 40 years of successful service to Santa
Barbara, we say thank you to all of our partners. Our work and success would
not be possible without you.
Robert G. Pearson,
Executive Director/CEO
View Our 2008 Annual Report |
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